You must have the legal capacity to enter into a contract in your jurisdiction to use the Service. By using the Service, you represent that you meet that requirement.
To use some features, you must create an account and provide accurate, current, and complete information. You are responsible for keeping your account credentials confidential and for all activity under your account. You may be required to verify your email address or other account details before accessing the Service.
When you choose a store, that selection is final. You may not change your selected store after account creation unless we expressly allow it in writing. You are responsible for choosing the store that is most convenient for you before completing registration.
The Service helps users browse items, place or prepare grocery orders, and use eligible subsidies on selected items at participating stores.
- Some items may be marked as subsidized
- Subsidies may be available only when your order meets eligibility thresholds
- Subsidies may be used immediately in the order or saved in your Gift Wallet for future use
- Subsidies and similar promotional benefits are not cash and are not transferable unless we expressly allow it
We may offer subsidies, rewards, or similar promotional benefits based on your purchases of eligible regular items. Any description of potential savings or benefits is an estimate or promotion only unless we expressly confirm otherwise in writing.
- Subsidies apply only to eligible subsidized items
- Subsidies may depend on minimum purchase thresholds
- Unused subsidies may be stored in your Gift Wallet
- Gift Wallet balances may be subject to limits, eligibility rules, and expiration where permitted by law
- We may modify or discontinue any promotional program at any time, subject to applicable law
Payments may be processed through third-party providers, including Stripe. By using the Service, you authorize us and our payment processors to charge the applicable amounts for your order, fees, taxes, or other charges shown to you before checkout. You agree to provide a valid payment method and to pay all amounts due. If a payment fails or is reversed, we may suspend or cancel your order or account.
You may use the Service to shop in the app or in store at your selected location. When needed to complete an order, a cashier or authorized store staff may view limited information, including your name, account ID, wallet details, and cart details. We do not authorize stores or cashiers to use your data for their own unrelated purposes.
The Service may rely on third-party services including MongoDB, Resend, GoDaddy, Vercel, ImageKit, Better Auth, Stripe, and others. Third-party services are governed by their own terms and privacy policies. We are not responsible for outages, errors, or actions caused by third-party services outside our reasonable control.
You agree not to:
- Use the Service unlawfully
- Attempt to access another user's account
- Interfere with the security or operation of the Service
- Submit false, fraudulent, or misleading information
- Abuse subsidies or promotions
- Share, sell, split, transfer, or monetize referral rewards, codes, subsidies, or promotional credits unless expressly authorized
- Use automated tools to scrape, copy, or disrupt the Service without permission
We may suspend, restrict, or terminate your account at any time if we believe you violated these Terms, misused the Service, committed fraud, or created legal, financial, or security risk. You may stop using the Service at any time. Certain obligations in these Terms will continue after termination.
The Service, including our software, app design, branding, logos, user interface, and original content, is owned by us or licensed to us and protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, lease, reverse engineer, or misuse any part of the Service except where permitted by law or with our written permission.
The Service is provided on an "as is" and "as available" basis to the extent permitted by applicable law. We do not guarantee:
- Uninterrupted access to the Service
- That all errors or bugs will be corrected immediately
- Continuous availability of subsidies, promotions, or wallet benefits
- That estimated savings will always be achieved
- Uninterrupted operation of third-party services
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost savings. To the extent liability cannot be excluded, our total liability will be limited to the amount you paid us for the transaction giving rise to the claim.
You agree to indemnify and hold harmless us, our affiliates, officers, directors, employees, and service providers from claims, losses, damages, liabilities, and expenses arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party rights.
Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy, which forms part of these Terms.
We may update the Service or these Terms at any time. If changes are material, we will take reasonable steps to notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict of law rules.
Questions about these Terms can be sent to our support email.
Questions about these Terms? Contact info@canadianscart.ca